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Inspection visit

Complaint

VETERANS HOME OF CALIFORNIA-VENTURALicense 5658016371 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Lastly, since the day of the alleged incident, Administrator Bond conducted an all staff training on the Code of Conduct for all employees. LPA Ascencio received a copy of the Code of Conduct handout. On 12/01/2021, LPA Ascencio conducted S1’s interview starting at 2:50 p.m. The interview with S1 revealed that on 11/15/2021 at approximately 2:50 p.m., S1 was called over to a table that R1 and other residents were sitting. S1 was questioned by R1 what their stance was on a political view. S1 responded. R1 was visibly upset by the response. A further interview with S1 revealed that on 11/16/2021, starting at approximately 7:00 a.m., S1 walked into the building to find R1 yelling and calling S1 racist names. S1 stated they jokingly went along with the name calling. R1 stated that S1 is a “white supremist” and eventually lifted up their hood as if they were a ”KKK” member. S1 stated they know they should not have engaged with R1 and should have changed their approach about the situation. An interview with R1, on 11/17/2022, starting at 9:30 a.m. revealed that on 11/15/2021 at approximately 3:00 p.m., R1 called S1 to the table where R1 was sitting to discuss a high-profile trial. R1 informed the LPA of the comments that S1 allegedly made. R1 added that S1 was also talking about former President, Donald Trump and S1’s views on him. R1 continued, the next day, on 11/17/2021 at around 6:45 a.m., R1 was in the gym and noticed S1 walk in the door. S1 noticed R1 and started talking about their political views to R1, continuing the conversation from the previous day. R1 stated R1 took offense to what S1 was saying and began recording a video engaging S1 and calling S1 a “white supremist” and member of the “KKK.” R1 added that S1 admitted to being a “white supremist” and put their hood up. The LPA was not able to observe the alleged recording; however, interviews on 11/19/2021 and 12/01/2021 with S1, S2, S3, and S4, all confirmed that they watched the video and witnessed S1 having a verbal altercation with R1 and observed S1 stating that S1 was a “white supremist, KKK member” and putting their hood up. Based on evidence gathered throughout the investigation, although S1 stated that they were joking when they the verbal altercation, which resulted in S1 speaking inappropriately to R1, the allegations are deemed substantiated at this time. S1 further revealed that on 11/16/2021, starting at approximately 7:00 a.m., S1 walked into the building to find R1 yelling and calling S1 names like a “white supremist” and a “member of the KKK.” S1 stated they jokingly went along with the name calling stating that S1 was a “white supremist” and eventually lifting up their hood as if they were a ”KKK” member. S1 stated they know they should not have engaged with R1 and should have changed their approach about the situation. An interview with R1, on 11/17/2022, starting at 9:30 a.m. revealed that on 11/15/2021, at approximately 3:00 p.m., R1 called S1 to the table where they were sitting to discuss a high-profile trial. R1 said that S1 made an inappropriate comment. R1 stated R1 did not feel threatened by S1’s statements. R1 continued, the next day, 11/17/2021, at around 6:45 a.m., R1 was in the gym and noticed S1 walk in the door. S1 noticed R1 and started talking about their political views to R1, continuing the conversation from the previous day. R1 stated R1 took offense to what S1 was saying and began recording a video engaging S1 and calling S1 a “white supremist” and member of the “KKK.” R1 added that S1 admitted to being a “white supremist” and put their hood up. R1 again added that they did not feel threatened or was threatened by S1. Regarding whether R1 was threatening to residents in care, staff did not bring up the issue to LPA Ascencio, though they did mention that R1 can be intimidating to staff at times. Residents were also interviewed, and they mentioned that they haven’t heard or witnessed R1 being intimidating or threatening, but more observed R1 as being a spokesperson to those who don’t have a voice or are unable to say anything. Based on evidence gathered, the allegation that staff threatens residents in care, is deemed unsubstantiated at this time. Exit interview conducted and copy of the report provided to the administrator via email.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Dignity in personal relationships

    87468 Personal Rights of Residents in allFacilities (a)(1) Each resident shall beaccorded dignity in his/her personalrelationships with staff, residents and otherpersons.This requirement was not met as evidenced by: Based on interviews, the licensee did notcomply with the section cited above as S1 engaged with R1 inappropriately which poses an immidiate health, safety and personalrights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the January 3, 2023 inspection of VETERANS HOME OF CALIFORNIA-VENTURA?

This was a complaint inspection of VETERANS HOME OF CALIFORNIA-VENTURA on January 3, 2023. 1 citation were issued: 1 Type A (serious).

Were any citations issued to VETERANS HOME OF CALIFORNIA-VENTURA on January 3, 2023?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "87468 Personal Rights of Residents in allFacilities (a)(1) Each resident shall beaccorded dignity in his/her personalre..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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