Complaint·April 5, 2023

prepared at that time. Staff interviews revealed that all items listed on the always available menu were available on that date. Instead of the regular menu items listed for 03/27/2023, kitchen staff prepared cold cereals, hot cereals such as grits, oatmeal, and cream of wheat, as well as toast, bagels, hard boiled eggs, both fresh fruit and canned fruit. Residents also had the option for various yogurts, juices, snacks and regular beverage items. Staff indicated the only 2 items not available on that date were bacon and blueberry pancakes. Interview revealed that when residents arrived at the dining room, staff communicated to the residents that menu items were unavailable. Resident interviews revealed that for the most part, residents are happy with the food service, there are many options available, and there hasn't been any day that residents can recall that there were not sufficient available options for meal service. Residents did comment that diabetic menu choices are limited, but there are still some choices to meet resident needs. LPA observed adequate food supply available during today's visit and food service observed during today's visit followed the printed menu and appeared adequate. Therefore, based on interview and observation, there is insufficient evidence to support the allegation or that a violation occurred; as thus, the allegation " facility did not provide adequate meal service to residents in care" is deemed UNSUBSTANTIATED at this time. No citations issued. Exit interview conducted with Facility Designee Cindy Gambill. A copy of the report was provided.