Incident investigation·January 13, 2025

Licensing Program Analyst (LPA) Teresa Camara conducted an unannounced case management visit regarding a self-reported incident on the relocation of three (3) residents from Veterans Home of California – West Los Angeles (License #197607966) to Veterans Home of California – Ventura (License #565801637) located at 10900 Telephone Road, Ventura, CA 93004 due to wildfire evacuation orders. LPA met with Administrator Cynthia Gambill and explained the reason for the visit. During the visit, LPA conducted a health and safety check and no concerns were observed. The Administrator confirmed three residents have been temporarily relocated to Veterans Home of California – Ventura. At 11:38 LPA conducted a brief facility tour and met with two of the three residents evacuated to this facility. Resident 1 (R1) was taken to a local hospital this morning due to viral symptoms but is due back at the facility later today. Resident 2 (R2) shares a room with R1 and is quarantining, although R2 has no symptoms at this time. Resident 3 (R3) shares a room with another resident at this facility. Each room has a shared full bathroom. R1, R2 and R3 all self administer their medications. They each have a night stand to store their medications. Each of them have a bed with clean linens, room to store their belongings, and sufficient supplies of hygiene items. They are all non-ambulatory. The residents were all sent with records including the face sheet, physician's report, POLST, insurance cards, and medications lists. At 11:55 a.m. LPA inspected the food supply which had a sufficient amount of two-day perishable and seven-day non-perishable food supplies. LPA reviewed resident and staff rosters, the facility's Emergency Operations Plan, as well as the last fire inspection and fire system testing dated 12/17/2024. No deficiencies observed. Exit interview conducted and report issued.