Complaint·July 9, 2025

(continued from LIC9099) Resident 1 (R1) had alleged that Staff 1 (S1) had medical information about them and asked R1 about it. R1 felt their privacy was violated. R1 stated the incident happened in their room. After speaking with nursing staff and a social worker, LPA decided not to approach R1 regarding this incident as it might be upsetting to R1 and cause psychological setbacks. During the course of this investigation, it was stated by staff R1 has a history of hallucinations. These hallucinations primarily occurred after R1 had a hospital stay due to a fall. During R1's time at the hospital R1 was prescribed a medication which the nurses felt caused R1 to have hallucinations. The nursing supervisor notified R1's primary care physician (PCP) and since R1's PCP discontinued the medication, R1 is doing better. The nursing supervisor stated she spoke with S1 about this alleged incident. S1 stated they didn't say anything to R1 about the hallucinations. S1 stated they didn't even recall going into R1's room that night. The nursing supervisor stated R1 had reported other instances of hallucinations and not recalling conversations with staff. The nursing supervisor stated she believed S1 as she has not had issues with S1; no complaints from other residents. Based on interviews, these allegations are deemed UNSUBSTANTIATED at this time. No citations issued. Exit interview conducted and report issued.