complaint·August 13, 2024

Report Continued from LIC 9099... It was alleged that facility staff hit resident in care resulting in bruising. It was reported that Resident #1 (R1) was physically abused by Staff #1 (S1). The complainant stated that R1 was slapped on the wrist by S1 while applying lotion which resulted in a bruise and possibly a broken wrist. Record review and interviews conducted revealed that R1 gets itchy due to the medication currently prescribed. This sometimes leave a mark because R1 tries to constantly scratch. However, facility staff assist R1 is applying the lotion so that R1 does not scratch while applying it themselves. Staff stated that R1 gets lotion applied three (3) times a day to relieve the itching. Staff also added that R1 tends to make inappropriate comments to the male staff while being assisted with Activities of Daily Living (ADL’s) resulting in having two (2) staff present at all times while assisting R1. During an interview with R1, R1 was asked about the bruising on their wrist. However, R1 was unable to describe the bruising or point where the bruising was. Additional Interviews conducted with residents revealed that they had no concerns living at the facility. Residents stated that facility staff is nice and do their best to keep all the residents happy. Furthermore, residents denied facility staff being rough or aggressive with them at any time while living at the facility. Based on the information obtained during the investigation, the Department does not have sufficient evidence to corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegation “facility staff hit resident in care resulting in bruising", is deemed Unsubstantiated at this time. Exit interview conducted. A copy of the report was provided.