complaint·October 12, 2021

A stay safe at home order was issued on 03/17/2020 and subsequently modified on 03/20/2020. This order indicated those age 65 and older were to “self-isolate in their place of residence to the maximum extent feasible to slow the spread of COVID-19 to the maximum extent possible.” Ventura County Public Health issued a stay well at home order indicating “all individuals currently living within Ventura County, equal to or older than 75 years of age, or equal to or older than 70 years of age with an active or unstable comorbidity, are ordered to shelter at their place of residence from March 18, 2020 to April 1, 2020.” Interviews revealed that although residents may not like staying in their individual apartments, most residents have no problem doing so. Some residents come out of their room to walk around and are then gently reminded to return to their room for their safety. No residents interviewed felt they have been forced to stay in their rooms. Additionally, interviews revealed that the facility is offering exercise and social opportunities in the doorways to keep residents entertained and healthy while practicing social distancing. No witnesses interviewed have ever seen staff raise their voice or physically return residents to their room. Based on documents reviewed and interviews, although the allegation may have happened or is valid, there is insufficient evidence to prove the allegation did occur, therefore, the allegation that “residents are being forced to stay in their rooms” is deemed UNSUBSTANTIATED at this time. No citations issued. Exit interview conducted. A copy of the report was provided via email.