Routine inspection·March 19, 2026

Licensing Program Analysts (LPAs) Angela Barutyan and Quoc Huynh arrived at the facility unannounced to conduct a required annual visit at 10:07AM. LPAs met with staff and Executive Director (ED) Eden Tolentino who arrived shortly thereafter. Reason for the visit was explained. Beginning at 11:22AM, LPA Barutyan along with ED Tolentino, toured the physical plant areas inside and outside to ensure there are no health and safety hazards. The following was observed: The facility is a three-story building, with resident rooms on all three floors. Units are designated for assisted living residents on all three floors and a separate unit on the first floor is designated for memory care residents. KITCHEN : At 11:24 AM, LPA observed the kitchen and dining area. Kitchen area remains inaccessible to residents. Knives are inaccessible to residents in care. Kitchen appliances are in operable condition. Chemicals and cleaning supplies were stored separately from the food and food preparation area. The facility has a sufficient supply perishable and non-perishable food. The menu was posted outside the dining area. Snacks and beverages are available for residents. BEDROOMS : LPA observed ten (10) randomly selected resident rooms throughout facility. Rooms were furnished with clean linens, appropriate furniture, and sufficient lighting. RESTROOMS : LPA observed restrooms in ten (10) resident units. All restrooms were fully stocked with supplies. Restrooms were clean and sanitary and in operating condition with grab bars and slip-resistant surfaces. Hot water temperature was measured in all bathrooms and were between 105.7-111.2 degrees Fahrenheit, which is within the required range. Continued on LIC 809-C. COMMON AREAS : LPA observed common area to be relatively clean and properly furnished. LPA observed the fire extinguishers throughout the facility to be fully charged and last serviced on 02/19/2026. The facility's smoke alarms are hard wired, and the facility is equipped with a sprinkler system. Fire alarm/sprinkler system were last tested on 02/11/2026 and 03/17/2026 by a third-party vendor. Inside temperature was maintained at a comfortable level. OUTDOOR SPACE : LPA observed appropriate outdoor furniture with a covered shaded area for residents. There was an enclosed patio for residents whom reside in the memory care unit. At 12:05PM, LPA observed the pool gate to be unlocked and accessible as the latching mechanism was inoperable. Maintenance was contacted during the visit and repaired the latch. LPA retested the pool gate at 03:54PM and observed the pool gate to properly lock. ACTIVITIES /OTHER : Planned activities are offered, and the activity schedule was posted. The activity schedules are distributed to the residents and are also located near the elevators for residents to pick up if needed. Activity rooms and common spaces appeared clean and in good repair. Medications and first aid kits are located in locked medication rooms. Cleaning solutions, toxins, chemicals and hazardous items were inaccessible and locked away in the janitor closets/maintenance closets. RECORD REVIEW : Beginning at 11:22AM, LPA Huynh conducted a file review for ten (10) residents and eight (8) staff for documents including but not limited to: medical records, care plans, Admission Agreement, TB test, health screening, staff training, first aid/CPR, and fingerprint clearance. Resident and personnel files were in order. Emergency drills are conducted quarterly, with the last drill conducted on 02/26/2026. The LPAs reviewed facility's Infection Control Plan and Emergency and Disaster Plan which was observed to be complete and updated. At 03:41PM, LPAs observed the facility’s liability insurance policy with an expiration date of 06/01/2025. ED was unable to provide proof of an active policy during today’s visit. MEDICATION REVIEW: Starting at 04:36PM, LPA Huynh conducted a review of medication and medication documentation with staff for two (2) residents and observed that medications were properly documented and assisted with as prescribed. No concerns or errors were observed. Pursuant to Title 22, CA Code of Regulations, the following deficiencies were cited (refer to LIC 809-D). Civil penalty was issued in the amount of $500 for accessible bodies of water. Administrator was informed that failure to correct deficiencies may result in additional civil penalties. Exit interview conducted, report issued, and appeal rights provided.