complaint·August 1, 2024

The record review revealed that all staff received the required training and continue to receive on going training. Interview with administrator Amalia revealed that the staff receives orientation training, continuation on-site training, CPI training, medication training and Direct Support Professional Training. Staff interviews revealed that they received training in Direct Support Professional training and on-site training. Based on interviews and record review the allegation above is deemed unsubstantiated at this time. On the allegation that Staff are not fingerprint cleared, it is the concern of the reporting party that staff without background clearance are working at the facility. To investigate the allegation, the LPA requested all staff’s records for the staff reflected on the LIC500 (Personnel Roster) including the staff observed at the facility. The LPA reviewed records and the reviewed records revealed that all staff members were background cleared and are associated with this facility. Staff interviews confirmed there are no other adults who work at the facility other than those on the staff schedule. Based on interviews and record review the above allegation is deemed unsubstantiated at this time. On the allegation that Staff falsified resident records and Residents are being financially abused by the licensee; it is the concern of the reporting party that the Licensee had Staff help in making false documents including receipts for personal purchases being shown as client purchases. To investigate the allegation, the LPA conducted a record review of the clients record of client’s/resident’s safeguard cash resource (LIC 405) for all of the six (6) clients that the facility safeguards their cash resources for, and conducted interviews. The LPA observed all LIC 405 forms properly documented with each transaction dated, signed by the client, correct amounts and balances, and descriptions documented. The LPA observed supporting receipts that matched the LIC 405 transactions. Administrator Amalia conducted an audit of the clients cash in front of the LPA, all amounts and balances matched. LPA observed items at the facility that were listed at as the purchased items. Staff interviews revealed that staff buys items the clients ask for during outings and send the receipt to Administrator Amalia. All staff interviewed including the Licensee denied spending clients money or falsifying any records. All client interviews revealed that staff helps them buy items they want, and that they are happy at the facility. Based on information gathered, the Department does not have sufficient evidence to determine Staff falsified resident records and Residents are being financially abused by the licensee. Therefore, the above allegation is deemed unsubstantiated at this time. No citations were issued. Exit interview conducted. A copy of the report was provided to administrator Amalia Soratorio.