complaint·November 5, 2021

Donald continued, those 2 weeks turned into 2 months that R7 has been living here. R7 is independent but we do help with providing self administration of medication and stand by assist in the showers. R7 sleeps in a recliner in another resident room. Interview with R7 starting at 12:00 PM, revealed that R7 has been at the facility for a few months. R7 confirmed that the facility is proving stand-by assist in the showers and are helping with self administration of medications on a daily basis. At 12:10 p.m., LPA received a copy of R7's Medication Administration Record (MAR) for the month of November 2021 and Physician's Report. Interview with staff #1 (S1) at 12:17 p.m. revealed that the staff are helping R7 with medication and stand-by assist in the showers. At 12:55 p.m. LPA received a copy of R7's August 2021, September 2021 and October 2021 checks for rent payment. Based on interviews and evidence gathered throughout the investigation, the allegation facility exceeded capacity is substantiated at this time. It was also alleged that the facility staff violated residents personal rights. Interview with Donald at 11:30 a.m. revealed that R7 has been staying at the facility for 2 months and is incorporated in all the activities, meals and care on a daily basis. Interview with R7 at 12:00 p.m. revealed that they eat, do activities and help out other resident in need by calling out the staff. R7 also added that they have the freedom to come and go throughout the facility and have access to other part of the house besides other resident bedrooms. Based on interviews and evidence gathered throughout the investigation, the allegation Facility staff violated residents personal rights is substantiated at this time. The following deficiencies were observed (See LIC 9099-D.) and cited from the California Code of Regulations, Title 22 and California Health and Safety Code. Failure to correct the deficiencies may result in civil penalties. Exit interview conducted. A copy of the report and appeal rights were provided via email to the admin.