complaint·March 9, 2023

LPA Ascencio observed R1’s private apartment on 10/12/2022, 10/25/2022, and 02/22/2023 which revealed that the south side apartment wall has visible water stains marking's that have been painted over. Additionally, on 02/22/2023, LPA Ascencio, LPA Ashley Morgan and LPA Esther Cortez walked into a housekeeping closet adjacent to R1’s apartment, and three (3) residents’ room above R1’s apartment and did not observe any water leaks or mold that could have affected R1’s apartment walls. Although interviews with R1 and ED Spitznogle stated they were unsure the stains in R1’s apartment wall was mold, it was revealed that the walls were cleaned, treated and painted for preventative measures but, the south wall has visible stain marking's that are unknown whether they are mold or water damage. On 02/22/2023 and on 03/09/2023, in the common area, next to the dinning room, there is a large, discolored corner area that looks like water damage. LPA Ascencio spoke with the Interim ED regarding R1’s visible stains and possible water damage in the common area. Interim ED stated the currently don’t have a Maintenance Director but will hire and a professional to look at R1’s room and the water damage in the common area. Based on the information obtained, there is insufficient evidence to support the claim that resident’s room has mold. Thus, the allegation above is deemed Unsubstantiated at this time. Exit interview conducted and copy of the report was issued to business Office Manager and Interim ED.