complaint·July 7, 2023

Interviews with family claimed that they went down to the dining area to request breakfast at 8:30 a.m. at which time breakfast was just starting distribution. Information obtained from interviews with residents, staff and witnesses did not corroborate claims that food served at the facility was of poor quality nor an insufficient amount. Resident interviews communicated no concerns regarding food service and that they do receive their meals timely and in good quality. Staff confirmed that any special instructions for R1’s meal service were in place and that R1 was only in the facility for a short period of time which may have interfered with the facilities ability to follow through on R1’s meal service. LPA additionally observed the kitchen which had sufficient food items and were observed to be in good condition. Kitchen staff interviews revealed that there are additional food items available for residents after kitchen hours however those items offered are usually not hot items such as sandwiches and fruit, unless it is something that can be heated up easily in a microwave such as a hot dog. Based on the information obtained, there is insufficient evidence to support the claim that the facility failed to provide adequate food service. The allegation is deemed Unsubstantiated at this time.