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Inspection visit

complaint

VISTAS AT OXNARD SENIOR LIVING,THELicense 5658024251 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

(continued from LIC9099) corporate representatives who were supposed to be in charge of running the facility until a new executive director was hired had not shown up in several days. The Maintenance Director was struggling to keep all of the shifts fully staffed as staff were calling in sick or just not showing up. The Maintenance Director was even providing care to residents himself even though he had not been trained in caregiving. Based on interviews with staff this allegation is deemed Substantiated at this time. Regarding the allegation: Staff not assisting resident in a timely manner. LPAs had conducted prior investigation visits to the facility on 9/18/2023, 9/25/2023, 12/12/2023, and 3/8/2024. Based on interviews with staff, residents were complaining to them about long wait times to receive assistance from staff. They asked to speak with management regarding the wait times but nobody was available. Staff stated due to lack of staffing, residents were not being assisted in a timely manner. Interviews with residents indicated the same issue. Based on interviews, this allegation is deemed Substantiated at this time. The facility was already cited on this complaint for lack of staffing on 3/08/2024. The following deficiencies were observed (See LIC 9099-D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiencies may result in civil penalties. Exit interview conducted. A copy of the report and appeal rights were provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87405(a)Type B

    87405 Administrator - Qualifications and Duties. (a) All facilities shall have a qualified and currently certified administrator...The administrator shall have sufficient freedom from other responsibilities and shall be on the premises a sufficient number of hours to permit adequate attention to the management and administration of the facility as specified in this section. Based on interviews with staff, the licensee did not comply with the above cited section, as there was no qualified administrator running the facility for several days during a time of severe staffing shortage, which posed a potential health and safety risk to persons in care.

  • 87468.2(a)(4)Type B

    87468.2(a)(4) Additional Personal Rights of Residents in Privately Operated Facilities. In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: To care, individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement is not met as evidenced by: Based on interviews and record review of alert response times, some responses were not completed in a timely manner and other calls went unanswered, which posed a potential health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the August 21, 2024 inspection of VISTAS AT OXNARD SENIOR LIVING,THE?

This was a complaint inspection of VISTAS AT OXNARD SENIOR LIVING,THE on August 21, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to VISTAS AT OXNARD SENIOR LIVING,THE on August 21, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87405 Administrator - Qualifications and Duties. (a) All facilities shall have a qualified and currently certified admin..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.