Complaint·July 22, 2021

Licensing Program Analyst (LPA) KaSandra Lopez conducted an unannounced initial 10 day complaint investigation at the facility today. At 11:26 AM the LPA met with interim Administrator Jacob Primeau and explained the reason for today's inspection. During today's inspection for the above allegation, the LPA conducted a physical plant tour at 12:53 PM and conducted interviews with six residents between 1:24 PM and 3:00 PM and with one staff beginning at 3:33 PM. Interviews revealed no issues or concerns regarding the laundry room trash or the resident room trash not being removed on a regular basis. During the physical plant tour, the LPA observed the laundry rooms located on each floor. The laundry rooms had trash cans with lids. The trash cans had some trash present but were not in need of being emptied. The allegation alleges the trash can in the laundry room is not being emptied on a regular basis. Based on interviews conducted today and during a previous inspection on 06/21/2021 by LPAs Martha Guzman Chavez and Brian Balisi, the allegation is deemed unsubstantiated at this time. Exit interview conducted and the report was reviewed with the Administrator. A copy of the report and appeal rights will be emailed.