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Inspection visit

Complaint

SAGE MOUNTAIN SENIOR LIVINGLicense 565802462
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Interviews during this investigation with Jacob Primeau and during a previous investigation under complaint control # 29-AS-20210610131205 with Business Office Manager Anabel Amaya on 06/14/2021 revealed, the Administrator at the time Martha Berard was on leave but the facility had interim Administrators and multiple staff from their Regional Office to provide administrative support for the facility. Also at the time the complaint was filed, reception did not have access to the resident roster and it had to be printed by the Business Office Manager, which it was done during the complainant's visit. Based on the information obtained, there is insufficient evidence to support the allegation occurred. Therefore, the allegation of 'Insufficient staffing' is deemed Unsubstantiated at this time. Exit interview conducted. A copy of the report and appeal rights were provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Assist residents with self-administered medication

    87465 Incidental Medical and Dental Care (a) (4) The licensee shall assist residents with self-administered medications as needed.This requirement is not met as evidenced by: Based on record review and interview, the licensee failed to comply with the section cited above R1 received their medication late and R1 did not receive their medication due it not being ordered timely which poses an immediate health risk to R1 in care.

  • Right to sufficient care and qualified staff

    87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a)(4)To care, supervision, and services that meet their..needs and are delivered by staff that are sufficient in numbers, qualifications, and competency... This requirement is not met as evidenced by: Based on interviews and record review, the licensee failed to comply with the section cited above as three residents (R2, R4, R6) had pendent call wait times in excess of 20 minutes which poses an immediate health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the May 24, 2023 inspection of SAGE MOUNTAIN SENIOR LIVING?

This was a complaint inspection of SAGE MOUNTAIN SENIOR LIVING on May 24, 2023. The inspection found no deficiencies and no citations were issued.

Were any citations issued to SAGE MOUNTAIN SENIOR LIVING on May 24, 2023?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.