Complaint·October 22, 2024

On the allegation "Facility does not provide a clean and safe environment for residents"; it is the concern of the reporting party that the facility environment is causing Resident #1 (R1) to cough and wheeze. The RP further reported that they believe R1’s room may have mold. To investigate the allegation the LPA conducted observations, file review and interviews. On 10/07/24, the LPA toured the facility and observed R1’s room. The LPA did not observe any evidence of the allegation while at the facility. The LPA did not observe any mold in R1’s room or any other room they visited. The LPA observed the facility clean and sanitary. Interviews with staff, residents and witness revealed that they have not observed mold at the facility and that housekeeping gets done once a week. Six (6) out of seven (7) residents interviewed revealed that they have no issues with coughing or wheezing. Interview with R1 revealed they went to the doctor to get lab testing done for mold exposure. R1’s lab results did not reveal any mold exposure. Staff and file review revealed that a work order had been submitted for mold in R1’s room, and that R1 could not breath. Maintenance staff went to inspect R1’s room and did not find mold in R1’s room. Staff also revealed that they had also previously worked on the air vents in R1’s room after a work order had been submitted regarding dust coming out through the air vent. On the allegation “Facility does not provide a clean and safe environment for residents,” Information obtained from interviews and file review revealed that staff and residents have not seen any mold at the facility, housekeeping gets done once a week, when a resident voices an issue or submits a work order, staff assists the residents and R1’s lab work did not reveal any mold exposure. Although the allegation may be valid, at this time, there is insufficient evidence to support the allegation or that a violation occurred, therefore, the allegation is deemed Unsubstantiated at this time. Exit interview conducted. Today's report was reviewed and emailed to the Executive Director.