Incident investigation·March 14, 2025

Licensing Program Analyst (LPA) Esther Cortez conducted a case management visit at the community regarding a self reported incident that occurred on 03/02/2025. The LPA met with Administrator Christian Castillo and explained the reason for the visit. It was reported that on 03/02/2025, Resident 1 (R1) went down to the front desk and asked the Concierge to call the paramedics because they "took a bottle of pills a couple hours ago in their room." Concierge called 911 immediately then radio the Med tech/Wellness Assistant. Resident was observed until paramedics arrived. Paramedics assessed the resident and transported to the hospital for further evaluation. It was further reported that R1 was on med management, left the community on 2/18/25, returned on 02/27/25 and did not disclosed filing a prescription with outside pharmacy on 02/19/25. During today's visit the LPA conducted an interview with the Administrator, one (1) staff, conducted a file review, started a medication audit, and obtained pertinent documents relevant to the investigation. Further investigation will need to be conducted and LPA will return at a later date. No citations issued during today's visit. Exit interview conducted. Report provided.