complaint·February 10, 2023

Licensing Program Analyst (LPA) Kelly Dulek conducted an initial complaint investigation for the allegation listed above. LPA arrived at the facility at 11:51 AM and met with facility designee Flordeliza Hipolito, who is authorized to sign reports. Entrance interview conducted. During today's visit, LPA interviewed facilty designee and obtained a copy of the facility's resident roster. Interview and review of roster revealed that Resident #1, whom the complaint is in reference to, does not reside at this facility. Based on the information obtained, the allegation is deemed UNFOUNDED at this time. A finding of unfounded means that the allegation is either false, could not have happened, and/or is without a reasonable basis. Exit interview conducted. A copy of the report was provided.