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Inspection visit

complaint

OAK PLACE RESIDENTIAL CARELicense 5658501081 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Continued from LIC 9099 The administrator stated that as result of this event, the licensee suspended S1 until further notice. Interviews conducted with multiple clients revealed that caregivers are generally kind, attentive and caring toward clients. However, several clients reported that S1 has displayed rude and impatient behavior when clients are not ready at the scheduled time for their appointments or when appointments take longer than expected. Clients stated that S1 occasionally becomes visibly upset or expresses frustration in these situations. At approximately 1 p.m., LPA conducted a phone interview with S1. During the conversation, S1 admitted to becoming upset at the doctor’s office because staff were taking too long to check in C1. S1 also stated that during this event, they became annoyed with C1 because C1 “wouldn’t stop yapping”. Based on the information obtained and reviewed, the Department has sufficient evidence to say the alleged violation occurred. Therefore, allegation “Staff did not treat resident with dignity or respect” is deemed Substantiated at this time. Pursuant to Title 22, California Code of Regulations and/or CA Health and Safety Code, the following deficiencies were cited (refer to LIC 809-D.) Administrator was informed that failure to correct the deficiencies may result in civil penalties. Exit interview conducted, appeal rights discussed, and a copy of this report and appeal rights were provided.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87405(h)(2)Type A

    87405(h)(2) Administrator Qualifications and Duties (h) The administrator shall have the responsibility to:(2) ...report to the licensee on the operation of the facility, and provide the licensee...standards of care and supervision. This requirement was not met as evidenced by. Based on statements the administrator did not comply with the regulation cited above by not protecting the client's personal rights resulting in an immediate threat to the health and safety of residents in care

  • 87411(a)Type A

    87411(a) Personnel Requirements - General. Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs.This requirement was not met as evidenced by. Based on a telephone call with S1 there was an absence of supervision of C1 when S1 abandoned client at the medical facility during an appoinment resulting in an immediate threat to the health and safety of residents in care.

  • 87468.1Type A

    Personal Rights of Residents in All Facilities (a) Residents... shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement was not met as evidenced by: Based on interviews, the licensee did not comply with the section cited above as some residents feel harassed and disrespected by some staff members, which poses a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 6, 2025 inspection of OAK PLACE RESIDENTIAL CARE?

This was a complaint inspection of OAK PLACE RESIDENTIAL CARE on November 6, 2025. 1 citation were issued: 1 Type A (serious).

Were any citations issued to OAK PLACE RESIDENTIAL CARE on November 6, 2025?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "87405(h)(2) Administrator Qualifications and Duties (h) The administrator shall have the responsibility to:(2) ...report..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.