complaint·November 29, 2022

Record review revealed R1 manages their own finances. Interviews with the five other residents revealed no reports of missing items from their apartments. Interview with staff and the Administrator revealed no reports of missing items from any residents, including Resident #1 (R1). The Administrator and Maintenance Director Mike Day also stated R1 has not requested any locked cabinets for safe keeping of personal belongings in their room since moving into the facility. Based on the information obtained, there is insufficient evidence to support the allegation of 'Facility staff did not safeguard resident's personal belongings.' Therefore, the allegation is deemed unsubstantiated at this time. The Administrator advised they will complete the necessary forms and reports for R1 in compliance with the facility's Theft and Loss policy now that they are aware of the allegation. The allegation of 'Facility staff had inappropriate interaction with resident' alleges Staff #1 (S1) is disrespectful and has an attitude with Resident #1 (R1). Interviews with five resident revealed no concerns regarding the treatment they receive from any staff at the facility, including S1. Interviews with staff revealed no complaints from residents pertaining to S1. During the interview with S1 they denied being rude or disrespectful with R1. Based on the information obtained, there is insufficient evidence to support the allegation. Therefore, the allegation is deemed unsubstantiated at this time. Exit interview and report reviewed with the Administrator. A copy of the report and appeal rights will be emailed.