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Inspection visit

complaint

REGENCY PALMS OXNARDLicense 5658501121 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Regarding the allegations: 1.) Staff do not safeguard resident's personal belongings. 2.) Staff do not report incidents to appropriate parties. It was alleged that in December 2024, the amount of $670.00 dollars was stolen from Resident #1 (R1) and that the ED and Staff #1 (S1) were made aware of it and did not report it to the appropriate parties such as the local police, State Long-Term Care Ombudsman and Licensing. It was alleged that instead of reporting to the police, the ED replaced the $670.00 for R1. The LPA interviewed the ED who stated he does not know if R1’s money was stolen. The ED stated that he is not sure what happened to R1’s money and believes it was misplaced but decided to work with R1 and credited over the amount of $670.00 towards R1’s rent amount. The ED explained that R1 would keep the money in R1’s room but that after the alleged missing money, the ED holds R1’s money in the ED’s locked office. The ED admitted that he did not report R1’s missing money since he discussed and credited the missing money with R1. The LPA explained that the ED should have reported the missing money regardless of crediting R1’s balance towards rent per Health and Safety Code 1569.153. The ED stated that he filed a police report for R1’s money on 05/16/2025. Per record review, in January 2025, R1 was credited $248 and in February 2025, R1 was credited another $452 totaling a credit of $700.00 towards rent. Based on record review and interview, the preponderance of evidence standard has been met, therefore the above allegations, “Staff do not safeguard resident's personal belongings” and “Staff do not report incidents to appropriate parties” are deemed Substantiated at this time. Per the California Code of Regulations, Title 22, Division 6, Chapter 8 and Health and Safety Code the following deficiency was observed and cited during the visit (See 9099-D). Exit interview conducted. The ED authorized staff, Ty Hanson to sign the report. A copy of the report and appeal rights were provided.

Citations

6 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(6)Type B

    87468.1 (a)Residents in all residential care facilities for the elderly shall have all of the following personal rights:(6)To leave or depart the facility at any time and to not be locked into any room, building, or on facility premises by day or night.... This requirement is not met as evidenced by: Based on observations, the Licensee did not comply with the section cited above when a resident was locked out in the memory care courtyard which posed a potential personal rights risk to residents in care.

  • 87507(f)Type B

    87507 Admission Agreements(f) The licensee shall comply with all applicable terms and conditions set forth in the admission agreement, including all modifications and attachments.This requirement is not met as evidenced by: Based on interviews, and file review the licensee did not comply with the section cited above when staff did not provide stand by assist showers to R1 as per the admission agreement, which posed a potential health and safety risk to residents in care.

  • 87216(a)(1)Type B

    87216 (a)(1) Bonding (a)Each licensee..., who is entrusted to safeguard resident cash resources, shall file or have on file with the licensing agency a copy of a bond issued by a surety company... (1) The amount of the bond shall be… This requirement is not met as evidenced by: Based on record review and interview, the licensee did not comply with the section cited above as the facility did not obtained a surety bond in order to safeguard R1’s cash resources which poses a potential health, safety or personal rights risk to persons in care.

  • 87405(d)(2)Type B

    87405 (d)(2) Administrator -Qualifications and Duties (d) The administrator shall have the qualifications specified...(2) Knowledge of and ability to conform to the applicable laws, rules and regulations.This requirement is not met as evidenced by: Based on records review and interviews, the licensee did not comply with the section cited above as the ED/ Administrator did not demonstrate knowledge nor comply with Title 22 Regulations which posed a potential health and safety risk to residents in care.

  • 1569.153Type B

    1569.153 Theft and loss program; standards, property inventories... A theft and loss program shall be implemented by the residential care facilities for the elderly within 90 days...The program shall include all of the following: This requirement is not met as evidenced by: Based on interview, and file review the licensee failed to make reasonable efforts to safeguard R1’s cash resources and did not follow Theft and Loss Policy, which posed a potential personal rights risk to residents in care.

  • 87625(b)(2)Type B

    87625 Managed Incontinence (b) In addition to Section 87611, ... the licensee shall be responsible for ... (2) Ensuring that incontinent residents are checked during those periods of time when they are known to be incontinent, ...This requirement is not met as evidenced by: Based on observations and staff interviews, the Licensee did not comply with the section cited above when R1 who is an incontince resident was not checked/changed for over two hours.which posed a potential health risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the May 21, 2025 inspection of REGENCY PALMS OXNARD?

This was a complaint inspection of REGENCY PALMS OXNARD on May 21, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to REGENCY PALMS OXNARD on May 21, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87468.1 (a)Residents in all residential care facilities for the elderly shall have all of the following personal rights:..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.