complaint·May 2, 2024

had given the medication to that other resident. When S1 was made aware of R1 having given the medication to Resident #2 (R2), who is on medication management, S1 spoke to R1 related to the facility's policies regarding medications. Other staff present when the conversation occurred indicated that S1 approached R1 while in the facility's salon, but had brought the conversation outside the room for privacy. Staff who witnessed the interaction indicated S1 remained professional when communicating with R1, that S1 was clear in their communication and reiteration of policies. Staff interviewed also indicated R1 was interrupting and speaking to S1 in a rude tone, but that at no time did S1 react negatively. S1 did recall the interaction with R1, but denied the allegation. Interviews with residents throughout the facility revealed that facility staff are kind, courteous and helpful. Neither staff nor residents interviewed had heard of or were aware of any incidents where staff were disrespectful or did not treat residents with dignity. Based on interview, although the allegation may be valid, at this time there is insufficient evidence to support the allegation, therefore the allegation " Staff did not treat resident with dignity and respect" is deemed UNSUBSTANTIATED at this time. No citations issued. Exit interview conducted. A copy of today's report was provided.