complaint·September 1, 2022

food and water. Interview with staff revealed that food ordering can be challenging at times, depending on items available through the facility's provider. Meals are prepared according to the printed menu and substitutions are documented as needed. Daily menus are printed and posted throughout the dining area, which reflect any substitutions that may have been made from the weekly printed menu provided to all residents. Interview revealed that a times the facility runs out of things such as black tea, coffee, ketchup, or syrup, but the menu items are available as scheduled. Based on interview and observation, although the allegation may be valid, at this time there is insufficient evidence to prove a violation occurred, therefore the allegation that " Facility does not have enough food to serve residents" is deemed UNSUBSTANTIATED at this time. Exit interview was conducted with Business Office Director Kailey Vanderwall. A copy of the report was provided via email. of Frank's RedHot Buffalo Sandwich Sauce was observed with an expiration date of 11/29/2021. At 11:22AM, LPA observed 4 containers of The Perfect Puree Blood Orange concentrate with a best by date of 06/18/2021 and at 11:23, LPA observed a large container in the freezer with a use by date of 08/15/2021. In addition, 11:15AM, it was observed and discussed there were numerous containers of Sysco Imperial Clam base and Arrezzio Anchovy Paste not labeled with an order date or an expiration date as well as cans of Mandarin Oranges with no date stamp or label. Interview revealed that staff have noticed expired foods in the kitchen as well and they are working on a better system for ordering foods and managing available stock. Based on interview and observation, the allegation that " Facility is not serving good quality food to residents" is deemed SUBSTANTIATED at this time. Pursuant to Title 22 Division 6 Chapter 8 of the CA Code of Regulations, the following deficiencies were cited (refer to LIC 809-D): Exit interview conducted with Business Office Director Kailey Vanderwall. Today’s reports and appeal rights were reviewed and provided via email.