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Inspection visit

Follow-up

HERITAGE HOME CARE LLCLicense 565850355
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Valeria Conway arrived at the facility to confirm the census of the facility and conduct a physical plant tour to verify if the sketch recently received matches with the layout of the property. The LPA was greeted by an individual named "Jess". Caregiver, Arlina Caranay, contacted the Administrator by phone, Onyx Pacheco. The administrator informed that they would arrive at the facility in a few hours and stated they would contact back up administrator, MayAnn Reyes to assist until their arrival. The back up administrator arrived at the facility at 9:25 A.M. and the Administrator arrived at 2:00 P.M. Reason for the visit was explained Entrance interview conducted. On 11/10/2025 Community Care Licensing received a capacity change request submitted by administrator Onyx Pacheco, proposing to decrease the facility's capacity from six (6) residents to four (4) residents in order to become vendorized by Tri-Counties Regional Center. During today's visit, at 9:38 A.M., the back up administrator contacted the administrator by phone to discuss the sketch submitted with the capacity change documents. The LPA clarified that the sketch requires revision before any changes can be approved. The administrator agreed to submit a revised sketch to LPA in the coming days. Exit interview conducted. A copy of this report was provided.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.695(a)(2)Type B

    Based on observation, the licensee did not comply with the section cited above by having a low supply of emergency water which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 1569.695(c)Type B

    Based on observation and interview, the licensee did not comply with the section cited above by not conducting emergency drills quarterly as required by regulations which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87355(e)Type A

    Based on observation, the licensee did not comply with the section cited above by having an individual helping residents without a background clearance and association to the facility which poses an immediate health, safety or personal rights risk to persons in care.

  • 87457(c)Type B

    Based on record review, the licensee did not comply with the section cited above by having partially documentation for a resident that was recently addmitted which poses/posed a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 21, 2025 inspection of HERITAGE HOME CARE LLC?

This was a other inspection of HERITAGE HOME CARE LLC on November 21, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to HERITAGE HOME CARE LLC on November 21, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.