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Inspection visit

Follow-up on corrections

BALANCED LIVING BOARD AND CARELicense 5658504002 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Valera Conway conducted an unannounced Case Management Deficiency visit in conjunction with an initial 10-day complaint visit (CC # 29-AS-20240625130611). Upon arrival, LPA was greeted by facility staff Alvard Galstyan. Staff Galstayan contacted facility Administrator/Licensee Representative Amaliya Santiago via phone. Administrator/Licensee Representative informed LPA that she, along with the other three (3) designated administrators are unable to be present during today’s visit and authorized facility staff Galstayan to sign and receive report. The purpose of this visit is to issue citations for deficiencies observed during the complaint investigation which were not related to the complaint. During today's visit, LPA spoke with designated facility administrator Avetik Avetyan and requested to review the facility Personnel record (LIC 500) and/or copy of the staff schedule along with a copy of the Resident/Client Roster. Administrator stated that he intended to complete a staff schedule/LIC500 and the Resident/Client Roster, however, has not completed one at this time. Administrator agreed to complete all required forms and have it readily available for licensing review. Pursuant to Title 22, CA Code of Regulations, the following deficiencies were cited (refer to LIC 9099-D). A telephonic exit interview was conducted with facility's Licensee and Administrator. A hard copy of the report was provided. A copy of the report and appeal rights was issued.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87411(d)(3)Type B

    Resident care and supervision skills

    87411(d)(3) Personnel Requirements: All personnel shal... This training and/or related experience shall provide knowledge of and skill in the following... (3) Skill... including the ability to communicate with residents. This requirement is not met as evidenced by… Based on observation, and interviews, licensee did not comply with the above section by not ensuring Staff #1 (S1) is able to communicate with facility residents and other parties, which poses a potential health, safety and personal rights risk to resident in care.

  • 87208(a)(5)Type B

    87208(a)(5)(a) Each facility shall have and maintain a current, written definitive plan of operation. The plan and related materials shall... Any significant changes in the plan of operation... (5) Staffing plan, qualifications and duties.This requirement is not met as evidenced by… Based on observation, and interviews, licensee did not comply with the above section by not ensuring plan of operation documentation is being kept readily avaailable to licensing departments which poses a potential health, safety and personal rights risk to resident in care.

  • 87508(b)Type B

    87508 Register of Residents (b) Registers of residents shall be available to the licensing agency to inspect, audit, and copy upon demand during normal business hours... This requirement is not met as evidenced by…

FAQ · About this visit

Common questions about this visit

What happened during the July 1, 2024 inspection of BALANCED LIVING BOARD AND CARE?

This was an other inspection of BALANCED LIVING BOARD AND CARE on July 1, 2024. 2 citations were issued: 2 Type B.

Were any citations issued to BALANCED LIVING BOARD AND CARE on July 1, 2024?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "87411(d)(3) Personnel Requirements: All personnel shal... This training and/or related experience shall provide knowledg..."

What type of inspection was this?

This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.