Follow-up on corrections·December 17, 2024

Licensing Program Analyst (LPA) Martha Arroyo conducted an unannounced Case Management - Deficiencies visit to the above facility. The purpose of the visit is to issue citations for deficiencies observed during a complaint visit (CC # 29-AS-20240917164844) under the closed facility Sally’s Residential Care Home, Inc (# 565800706). Upon arrival LPA met with staff, Flordeliza Paltep and explained the reason for the visit. The Administrator stated they were unable to come to the facility but gave permission for staff to sign the report. Entrance interview conducted. During the course of the investigation, it was revealed that Staff #1 (S1), who is employed by Sunshine Residential Home, LLC, collected all checks for the facility including R1’s August 2024 check (Check # 875, dated 08/01/2024). However, prior to depositing the checks, S1 noticed the check reflected “Sally’s” versus “Sunshine” and assumed it was done in error and corrected the check to reflect “Sunshine” prior to depositing it on 08/13/2024. S1 further stated that S1 was aware that the check belonged to R1 for the services provided to R1 and there was no malicious intent in adjusting the name on the check. Additionally, interviews reflected that the bank reversed the check on 09/13/2024 after the POA contacted the bank regarding the payment however, the facility had not received a replacement check for the services provided. S1 stated that he was interviewed by the detectives regarding the altering of the checks and was cleared of any wrongdoing due to it having no malicious/financial abuse intent. S1 and the licensee was advised that in the future to ensure the check issuer is contacted and a replacement check be requested rather than changing information that is already written. Pursuant to Title 22, California Code of Regulations, the following deficiencies are cited (refer to LIC809-D). Exit interview conducted, appeal rights discussed, and a copy of this report issued.