Incident investigation·August 16, 2024

Licensing Program Analyst (LPA) Brian Balisi conducted an unannounced Case Management – Incident visit at 1:00 p.m. for the purpose of investigating self-reported incident reports. Upon arrival, LPA met with staff and explained the reason for the visit. During the visit LPA called the Administrator Tina Marie Martinez over the phone who stated that caregiver Calixto Calixtro can sign in their place. On 08/02/2024, the Department received a incident report stating on the evening of 07/31/2024 at approx 10pm, local police department arrived to the home due to Client #1 (C1) stating they were being physically abused by staff. At approx 1pm, LPA conducted physical plant, interviewed staff, and reviewed and obtained copies of pertinent documentation relevant to the investigation. LPA has determine further investigation is needed and will return at a later date to complete the investigation if warranted. Exit interview conducted. A copy of the report was issued.