complaint·June 27, 2025

Continued from 9099 Since then, interviews conducted and records review revealed Ecolab has conducted additional visits for preventative measures on 05/09/2025, 05/30/2025 where no new bed bug activity was found. On 06/09/2025 during an Ecolab service call, one (1) bed bug was found in room 227. The room was treated on 06/13/2025. Since 06/09/2025, no additional bed bug activity has been reported by staff. During the LPA's physical inspection of rooms, 226, 225, 227, 223, 217, 231,  surrounding rooms, and adjacent areas, no evidence of bed bugs was observed. Based on the information obtained during the investigation, the Department does not have sufficient evidence to corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegation “Staff did not keep the facility free of bedbugs” is deemed Unsubstantiated at this time. Exit interview conducted and copy of report issued.