Complaint·October 28, 2025

smoking areas. LPA observed outdoor smoking areas to contain shaded seating and have appropriate smoking receptacles. LPA observed there are no smoking signs posted around the outside of the building. LPA reviewed the facility's house rules, which indicate "smoking is not permitted within the interior confines of the facility. It is permitted in designated areas only." Residents interviewed stated they are aware of the designated smoking areas, however, not all residents abide by the facility policies. Staff interviewed indicated they regularly remind residents of the facility's smoking policies, however, there are some residents that repeatedly violate these policies. Residents interviewed stated once staff reminded residents of the where to smoke, the problem has been resolved. Staff indicated they have ordered additional signage to further remind residents of the smoke-free areas. The information obtained during the investigation did not include sufficient evidence to corroborate the allegation. Although the allegation may have happened or is valid, there is not sufficient evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed UNSUBSTANTIATED at this time. No citations issued. Exit interview conducted. A copy of today's report was provided.