complaint·December 2, 2025

indicated R1 does require assistance with medications and that R1 cannot have alcohol due to R1's prescribed medications. Upon move in, R1 had a total of 59 tablets of Oxycodone 5mg brought into the facility. R1's Oxycodone 5mg was prescribed to take one (1) tablet three (3) times a day. R1's medications were administered beginning 11/05/2025 and the last remaining dose was administered at 08:00AM on 11/25/2025. LPA reviewed communications with R1's primary care physician (PCP) dated 11/13/2025 informing R1's PCP that R1 has been consuming alcohol. R1's PCP wrote to the facility indicating "tell [R1] we won't refill pain medications if [R1] drinks alcohol with it." Interview with facility staff and management revealed there have been multiple attempts to assist R1 in obtaining prescribed pain medications, but to date, opioid medications have not been refilled. Although attempts have been made at multiple pharmacies, the prescription has been unable to be filled due to not receiving the orders from R1's medical provider and one (1) pharmacy indicated they are conducting an investigation into potential forgery. R1 also has a prescribed pain patch, which does appear to be administered as prescribed. Interview with R1 revealed the facility staff are helpful and nice. R1 even stated there are multiple facility staff trying to get R1's medications straight, but that R1 hasn't received their medication in about a week. R1 also mentioned they do not currently have the means to pay the co-pay for their medications until a new card arrives on Friday. Telephone call with R1's family member revealed they were aware R1 had not received their medications and stated this issue is "all on [R1.]" R1's family member indicated they believe the facility is doing what they can to assist R1 and they have no concerns with the facility. Based on the information obtained during the investigation, the Department does not have sufficient evidence to corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegation is deemed UNSUBSTANTIATED at this time. No citations issued. Exit interview conducted. A copy of today's report was provided.