complaint·October 27, 2025

Licensing Program Analyst (LPA) Kelly Dulek conducted an unannounced subsequent complaint visit at this facility today. At 01:30PM, the LPA met with facility staff and explained the reason for the visit. Facility staff indicated Executive Director is not available for today’s visit. At 01:35PM, LPA met with Harmony Langarica, Senior Business Office Director. Entrance interview conducted. On 10/20/2025, the Department received a complaint for the above allegations, however, the complaint was created under the incorrect license number. The complaint is regarding allegations from December 2024. The facility underwent a change of ownership and a new license was issued on 05/25/2025. A new complaint has since been generated under the correct license number. During the initial visit conducted on 10/23/2025 between 9:40 a.m. and 2:05 p.m., LPA Emily Peraldi conducted a physical plant tour and interviews with the ED, and six (6) staff. LPA Peraldi also obtained copies of pertinent documents. Based on the information obtained, the above allegations are deemed Unfounded at this time. A finding of unfounded means that the allegation is either false, could not have happened, and/or is without a reasonable basis. Exit interview conducted. A copy of the report was provided.