complaint·April 7, 2022

(Continued from LIC 9099) Resident interviews revealed that 3 of 3 residents interviewed are happy with the food; “food is good, if you ask for something, they get it the next day.” The licensee does the shopping for the facility and delivers the food to the facility. Staff prepare the meals daily for the residents. LPA observed a variety of foods in the refrigerator, freezer and pantry during both visits at the facility. During the course of the investigation, LPA Dulek communicated with pertinent parties in order to obtain additional information. Emails were exchanged on the following dates: 08/26/2021 LPA sent an email, response was received 09/24/2021, again LPA reached out on 10/28/2021 and 11/30/2021. Reply was received on 12/06/2021 indicating additional evidence to support the allegations would be sent, LPA replied on 12/07/2021. On 12/19/2021, LPA received an email indicating additional information would be delivered to LPA in person, however no date was set. LPA reached out again via email on 03/15/2022 and has yet to receive a response. Therefore, although the allegation may be true or is valid, at this time there is insufficient evidence to support the allegation, therefore the above allegation “Licensee is not serving a good quality of food” is deemed UNSUBSTANTIATED at this time. Exit interview conducted. A copy of the report was provided by email.