Incident investigation·April 28, 2021

Licensing Program Analyst (LPA) Aja Richardson initiated a Case Management - Incident visit. The purpose of this visit is to conduct an investigation regarding an incident report received at the Woodland Hills North Regional Office on 4/26/21. LPA met with the Administrator Bernadette Abiera and assistant Administrator Janette Villapando at 8:35 am and explained the reason for the visit. According to the incident report, on 4/25/2021, the Administrator received notification from a relative of Resident #1 (R1's) who visited R1 at the facility on 4/25/21 at approximately 11 am, and alleged inappropriate touching by facility staff. During today's visit, LPA RIchardson toured the facility at 8:35 am and conducted interviews from 8:45 am to 9:45 am. LPA conducted interviews with the Administrator, Assistant Administrator, staff, R1, other residents in care, and R1's relative. At this time additional investigation is needed. Exit Interview Conducted. Report Emailed to the Administrator.