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Inspection visit

Follow-up on corrections

CALIFORNIAN, THELicense 5703161151 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Farhaan Sarangi arrived at Californian, The unannounced for the purpose of conducting a Case Management-Deficiencies inspection. LPA met with Executive Director, Kathy Neeser. During the course of an investigation that was initiated on July 18, 2023, LPA observed Call Bell logs from June 15, 2023 through July 3, 2023 in which residents would push the call buttons and the response times were exceeding over 30+ minutes. Furthermore, LPA interviewed 4 of 4 residents and learned that the residents corroborated the wait times for assistance (See LIC 809D). LPA educated the Administrator on the importance of answering call bells timely. Deficiencies are cited from the California Code of Regulations (CCRs), Title 22, Division 6, Chapter 8 and the Health and Safety Code. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in additional civil penalties. Exit interview was conducted with the Administrator and appeal rights were given.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Safe, healthful, comfortable accommodations

    87468.1 Personal Rights of Residents in All Facilities:(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement was not met as evidenced by:Based on interviews that were conducted, LPA was made aware that the alleged staff member was rude to a resident in care. Furthermore, LPA learned of an incident that occurred on June 28, 2023 in which the alleged staff member was asked to leave the facility after a meeting with Human Resources (HR). LPA obtained an outside agency report which was reported that the alleged staff member would leave and then return back to yell and curse at employees in the presence of residents which presents an immediate health, safety and PERSONAL RIGHTS risk to the residents in care.

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  • 87411(a)Type B

    Facility personnel sufficiency and competence

    87411 Personnel Requirements - General(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. Additional staff shall be employed as necessary to perform office work, cooking, house cleaning, laundering, and maintenance of buildings, equipment and grounds. The licensing agency may require any facility to provide additional staff whenever it determines through documentation that the needs of the particular residents, the extent of services provided, or the physical arrangements of the facility require such additional staff for the provision of adequate services. This requirement was not met as evidenced by:Based on interviews and observations, LPA observed Call Bell logs from June 15, 2023 through July 3, 2023 in which residents would push the call buttons and the response times were exceeding over 30+ minutes. Furthermore, LPA interviewed 4 of 4 residents and learned that the residents corroborated the wait times for assistance which is a potential health, safety and personal rights risk to the residents in care.

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FAQ · About this visit

Common questions about this visit

What happened during the August 28, 2023 inspection of CALIFORNIAN, THE?

This was an other inspection of CALIFORNIAN, THE on August 28, 2023. 1 citation were issued: 1 Type B.

Were any citations issued to CALIFORNIAN, THE on August 28, 2023?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87468.1 Personal Rights of Residents in All Facilities:(a) Residents in all residential care facilities for the elderly ..."

What type of inspection was this?

This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.