complaint·December 15, 2023

.....Continued from 9099 A review of the ADL (Activities of Daily Living) records indicate that Resident (R1) was helped six times on June 14, 2023 to use the commode and have dignity brief changed by the staff on duty. ADL care notes state that R1 rang service bell multiple times for continence care and staff responded. S1 stated that they did not recall any concerns on that day other than R1 feeling constipated. ADL records for June 14, 2023 indicate R1 called 911 two times independently during the daytime hours but was not transported by emergency medical responders. A review of records from Davis Fire Department state that R1 was assessed, staff was questioned and R1 was released to facility’s care. R1 called 911 again at approximately 7 PM on June 14, 2023. R1 was transported and returned to the facility within a few hours. LPA attempted to interview R1 but R1 declined. After a review of records and interviews conducted, the allegations that staff kept R1 from using the commode and personal rights are unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.