Complaint·July 24, 2024

Continued from 9099...... Multiple fans were running in the facility and multiple room air conditioning units were providing cooling to residents’ bedrooms, using extension cords running from neighbors’ homes. Main circuit breaker to the facility was not working properly and main air conditioning unit was inoperable at the time of inspection. Per Licensee, the air conditioning unit had been installed 2 weeks ago and there had been no problems until the extreme heat wave had presented issues to the power grid and the facility had been experiencing intermittent power outages. During the inspection, the Administrator delivered additional portable air conditioning units to the facility, installed window coverings to help keep heat out of facility, contacted PG &E and electrical/air conditioning repair company to correct problems. Due to unreliable and inadequate power source and the facility's inability to power the portable air conditioning units the facility's emergency plan was initiated and residents and staff were evacuated to a nearby hotel until repairs could be made and facility’s temperature could be regulated to within regulation. Based on LPA’s interviews conducted and observations made, the preponderance of evidence standard has been met, therefore the allegation that Staff are not providing a comfortable temperature for residents is substantiated . Based on California Code of Regulations, (Title 22, Division 6, Chapter 8 is being cited on the attached LIC 9099D.”) A finding that the complaint allegation is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. Exit interview conducted. Copy of report, LIC9099D (Deficiency Page), Appeal Rights, and Plan of Corrections Letter discussed and provided to Paulin Pantig, House Manager. Signature on form confirms receipt of documents.