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Inspection visit

Complaint

WOODLAND GARDENS SENIOR LIVINGLicense 5768041942 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Continued from 9099.... .A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met. The following deficiency was cited on 9099-D. Deficiencies cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Appeal rights given. Failure to correct the deficiency and/or repeat deficiencies within a 12-month period may result in civil penalties. Exit interview was conducted, and a copy of this report was signed and given to the Administrator. It is alleged that Staff do not ensure residents are changed out of soiled clothing in a timely manner. LPA toured the facility and residents in Assisted Living to be clean and dressed appropriately. Observations of residents in memory care found them to be clean; and resident preferences for attire respected. Call bell records for Assisted Living for 09/7/2024 through 09/10/2024 showed approximately 387 call bells pressed in Assisted Living with approximately 83 call bells that took over 15 minutes to clear; 1 response took over an hour, another over 2 hours and one over 3 hours before call bell was cleared. Although 66% of the call bells were answered in 10 minutes or less on the 3 days studied, 21% were not therefore the allegation that staff do not ensure residents are changed out of soiled clothing in a timely manner is substantiated. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met. The following deficiency is being cited on 9099-D. **Civil penalty in the amount of $250.00 has been assessed on this date for a repeat violation in the past 12 months for regulation 87411(a) on 03/21/2024. Deficiencies are cited from the California Code of Regulations (CCRs), Title 22. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties. Appeal Rights Given .

Citations

5 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Provide assistance for residents medical needs

    87465 Incidental Medical and Dental Care(a)A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following:(2)(2) The licensee shall provide assistance in meeting necessary medical and dental needs. This includes transportation which may be limited to the nearest available medical or dental facility which will meet the resident's need. In providing transportation the licensee shall do so directly or make arrangements for this service. This requirement was not met as evidenced by: Based on LPA’s interview with R1 the Administrator did not make arrangements or provideadequate transportation assistance for R1, which led to emergency treatment via ambulance.

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  • 87411Type A

    87411Personnel Requirements - General. Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs***Based upon records reviewed and interviews conducted, this requirement has not been met as evidenced by:A review of call bell records show that response times were delayed up to 1 hour. This poses an immediate risk to the health and safety of residents in care.

  • Right to personal privacy in daily care

    87468.2Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents... shall have all of the following personal rights: (1)To have a reasonable level of personal privacy in accommodations... conversations, use of the Internet, and meetings of resident and family groups. This requirement is not met as evidenced by: Based on interview of R2 LPA found resident R2 and R3 were not allowed personal privacy due to resident R1 wandering about the facility and accessing their room on more than one occasion due to lack of supervision of the resident R1.

  • 87411(a)Type A

    Facility personnel sufficiency and competence

    Personnel Requirements -General. (a) Facility personnel shall at all times be sufficient... provide the services necessary to meet resident needs***Based upon records reviewed and interviews conducted, this requirement has not been met as evidenced by: R2 states that on numerous occasions in the recent past, staff shortages resulted in call buttons not being answered timely; up to nearly an hour delay. This posed an immediate risk to the health and safety of residents in care.

  • Personal assistance and care for required daily activities

    87464 (f)(4)Basic Services. Basic services shall at a minimum include:...Personal assistance and care...such as dressing, eating, bathing.. .***Based on documents, this requirement not met as evidenced by: Shower Sheets indicate R1 was not showered as per Care Plan from 8/01/2024 through 10/10/2024.This poses an immediate risk to the health and personal rights of R1.

FAQ · About this visit

Common questions about this visit

What happened during the November 26, 2024 inspection of WOODLAND GARDENS SENIOR LIVING?

This was a complaint inspection of WOODLAND GARDENS SENIOR LIVING on November 26, 2024. 2 citations were issued: 2 Type A (serious).

Were any citations issued to WOODLAND GARDENS SENIOR LIVING on November 26, 2024?

Yes, 2 citations were issued (2 Type A, 0 Type B). The first citation was for: "87465 Incidental Medical and Dental Care(a)A plan for incidental medical and dental care shall be developed by each faci..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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