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Inspection visit

Complaint

WOODLAND GARDENS SENIOR LIVINGLicense 5768041942 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Continued from 9099.... The complaint alleges that Staff does not assist resident in a timely manner. LPA reviewed call bell records and interviewed residents and staff. LPA looked at call bell records for 10/05/2024 through 10/07/2024 and found that R2 and R3 had used the call bell system a total of 11 times. The response times were: 2 calls were under 5 minutes, 2 were 5-6 minutes, 2 were within 10-13 minutes, 3 were within 15–17 minutes, 1 was 28.37 minutes, and 1 was 42.38 minutes. Response times over 15 minutes indicate staff did not respond to the care needs of R2 and R3 in a timely manner, therefore the allegation that Staff does not assist resident in a timely manner is substantiated. Based on LPA observations, interviews and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6 & Chapter 8), are being cited on the attached LIC 9099D. A civil penalty was issued today for $250.00 for repeated citation within 12 months. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties. Exit interview conducted & appeal of rights given.

Citations

5 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87465(a)(2)Type A

    Provide assistance for residents medical needs

    87465 Incidental Medical and Dental Care(a)A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following:(2)(2) The licensee shall provide assistance in meeting necessary medical and dental needs. This includes transportation which may be limited to the nearest available medical or dental facility which will meet the resident's need. In providing transportation the licensee shall do so directly or make arrangements for this service. This requirement was not met as evidenced by: Based on LPA’s interview with R1 the Administrator did not make arrangements or provideadequate transportation assistance for R1, which led to emergency treatment via ambulance.

    Read full inspector narrative
  • 87411Type A

    87411Personnel Requirements - General. Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs***Based upon records reviewed and interviews conducted, this requirement has not been met as evidenced by:A review of call bell records show that response times were delayed up to 1 hour. This poses an immediate risk to the health and safety of residents in care.

  • 87468.2(a)(1)Type A

    Right to personal privacy in daily care

    87468.2Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents... shall have all of the following personal rights: (1)To have a reasonable level of personal privacy in accommodations... conversations, use of the Internet, and meetings of resident and family groups. This requirement is not met as evidenced by: Based on interview of R2 LPA found resident R2 and R3 were not allowed personal privacy due to resident R1 wandering about the facility and accessing their room on more than one occasion due to lack of supervision of the resident R1.

  • 87411(a)Type A

    Facility personnel sufficiency and competence

    Personnel Requirements -General. (a) Facility personnel shall at all times be sufficient... provide the services necessary to meet resident needs***Based upon records reviewed and interviews conducted, this requirement has not been met as evidenced by: R2 states that on numerous occasions in the recent past, staff shortages resulted in call buttons not being answered timely; up to nearly an hour delay. This posed an immediate risk to the health and safety of residents in care.

  • 87464(f)(4)Type A

    Personal assistance and care for required daily activities

    87464 (f)(4)Basic Services. Basic services shall at a minimum include:...Personal assistance and care...such as dressing, eating, bathing.. .***Based on documents, this requirement not met as evidenced by: Shower Sheets indicate R1 was not showered as per Care Plan from 8/01/2024 through 10/10/2024.This poses an immediate risk to the health and personal rights of R1.

FAQ · About this visit

Common questions about this visit

What happened during the November 26, 2024 inspection of WOODLAND GARDENS SENIOR LIVING?

This was a complaint inspection of WOODLAND GARDENS SENIOR LIVING on November 26, 2024. 2 citations were issued: 2 Type A (serious).

Were any citations issued to WOODLAND GARDENS SENIOR LIVING on November 26, 2024?

Yes, 2 citations were issued (2 Type A, 0 Type B). The first citation was for: "87465 Incidental Medical and Dental Care(a)A plan for incidental medical and dental care shall be developed by each faci..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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