complaint·November 26, 2024

Continued from 9099A... Snacks and beverages for residents in AL are available at the coffee bar at the front of the building. Meals are provided for residents three (3) times per day and snack times are served in Memory Care at approximately 10 AM, 3PM and in the evening. According to the Administrator, the kitchen is staffed from at least 7 AM to 6 PM and staff can request food from the kitchen during that time, or requests can be made to med techs who can access kitchen outside of dining room hours. LPA was unable to substantiate the allegation that Staff do not ensure residents are provided meals. Food was found to be readily available and served at regular times with snacks and extra food available as needed therefore the allegation that Staff do not ensure residents are provided meals is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. The complaint alleges that Staff do not ensure medications are dispensed as prescribed. LPA Nakagawa conducted a random inspection of the Centrally Stored Medication Records from August 2024 to October 2024 and found no irregularities in the records at the time of inspection; indicating Staff are dispensing medications as prescribed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Continued from 9099..... and from October 1-10 R1 received 1 shower on 10/09/24. Based on LPA’s record review the preponderance of evidence standard has been met, therefore the allegation Staff do not ensure residents receive bathing services was found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6 is being cited on the attached LIC 9099D.”)