Health check·July 9, 2021

On 7/9/21 at 8 PM, Licensing Program Analyst (LPA) Cheng and Singh conducted an unannounced Case Management Health and Safety visit as directed by the department. LPAs met with staff Maria Medrano and explained the reason for the visit. Prior to initiating the visit, LPA completed required COVID-19 testing protocols, and a daily self-screening questionnaire for symptoms of COVID-19 infection to affirm no COVID-19 related symptoms; contacted Administrator and completed a facility risk assessment. LPA ensured they applied hand sanitizer before entering the facility and the following Personal Protective Equipment (PPE) was worn: N95 mask and gloves. LPA toured the facility inside and out including but not limited to facility dining areas, outside front areas, kitchen area, hallway area, and client rooms. On 7/9/21 at 8:05 PM, LPAs were let into the facility and escorted to the facility office without being screened. When asked if staff members were being screened, LPA's were informed that they were only being screened for temperatures and it was logged into their screening binder. Per Maria and Administrator Susie, symptoms screening were not documented and the last documented symptom screening was dated 5/2021. During a phone conversation on 7/9/21 with Regional Manager Berryman, Licensing Program Manager Laura Munoz, and Licensing Program Analyst Mai Thao, the licensee stated that the facility is conducting COVID-19 screening protocols with staff and visitors. LPA's Cheng and Singh learned the licensee provided false information as teh facility is not following COVID-19 screening protocols as documented in the facility mitigation plan. Continuation on LIC 809C. On 7/9/2021 at 9PM, LPAs interviewed C1 and observed two cockroaches crawling on the bedroom floor. Administrator Juwaman stated that the facility has an ongoing pest issue and is receiving monthly pest services. Facility has five thermostats that measured between 80 - 85 degrees Fahrenheit. LPA's were informed that the A/C unit will be inspected tomorrow morning for it's functioning capability. Facility currently has fans in all hallways and fans in some of the resident rooms. LPA Cheng instructed for facility to obtain three wall liquid thermometer as the Licensee states that the current thermometers may not be providing accurate readings. Deficiencies are cited on LIC 809D. Exit interview conducted and a copy of report along with appeals rights were given.