Follow-up·September 14, 2021

On 9/14/21 at 11:15 AM, Licensing Program Analyst (LPA) Cheng conducted an unannounced Case Management Health and Safety Check as directed by the department. LPA met with facility manager Maria Medrano and explained the reason for the visit. Prior to initiating the visit, LPA completed required COVID-19 testing protocols, and a daily self-screening questionnaire for symptoms of COVID-19 infection to affirm no COVID-19 related symptoms; contacted Administrator and completed a facility risk assessment. LPA ensured they applied hand sanitizer before entering the facility and the following Personal Protective Equipment (PPE) was worn: surgical mask and gloves. On 9/14/21 at 11:30 AM, LPA Cheng observed Community Care Licensing's notice, issued posted 9/3/21, posted on on a cork board near the front office entrance. On 9/14/21 at 11:45 AM, LPA Cheng conducted interviews with R1-R6's. LPA Cheng was able to confirm that 4 of 6 residents received their notice from the facility. 2 of 6 residents are conserved and LPA was unable to reach conservator for confirmation of receiving the notice. A voicemail was left requesting for a call back for confirmation. Based on observations and statements received, LPA Cheng observed no deficiencies. Exit interview conducted and a copy of report was given.