Violation

California Code § 87207Misleading Facility Statements

How CCLD inspectors cite this regulation, what providers do to stay clear of it, and where it appears in the public record.

Type A, seriousAffects rcfe98 facilities cited in the last 90 days

ℹ️ Educational reference based on public CCLD inspection records. Not legal or compliance advice. Verify requirements with official sources. Full disclaimer →

Regulation text

What California Code § 87207 actually says

California Code § 87207

No licensee, officer or employee of a licensee shall make or disseminate any false or misleading statement regarding the facility or any of the services provided by the facility. NOTE: Authority cited: Section 1569.30, Health and Safety Code. Reference: Section 1569.44, Health and Safety Code.

From the field

What providers tell us about this citation

Based on community experience, not official guidance.

98 California RCFEs were cited for this violation. An LPA will compare your website and brochures to your actual license capacity during an inspection. Review all public materials annually to avoid a Type A citation.

By the numbers

98^*CCLD: facilities cited in the last 90 days
18^*CCLD: counties where this citation appeared
--^*CCLD: rank among most-common citations
Trajectory: Steady

98 facilities were cited for this in the last 90 days. See if yours is one of them.

Check a facility

What other providers do

Common practices to stay clear of Misleading Facility Statements

Common practices shared by providers. Confirm requirements with your licensing analyst.

Common practices

Ensure all marketing materials accurately reflect the services provided.
Verify that website and brochure claims match the facility's actual license capacity.
Train marketing and care staff to provide honest information during tours.

What to avoid

Advertising memory care services without the proper licensing.
Claiming the facility can handle higher acuity needs than permitted by law.
Using outdated brochures that list services no longer offered.

Regional record

Where this citation appeared in the past 90 days

Citation counts and rates by California county, drawn from CCLD inspection records.

Regional citations for Misleading Facility Statements, last 90 days
County	Citations	Facilities	Citation rate
Los Angeles	18	--	--
Orange	14	--	--
Santa Clara	13	--	--
Sacramento	11	--	--
Riverside	8	--	--
San Diego	6	--	--
San Mateo	5	--	--
Kern	3	--	--
Fresno	3	--	--
San Joaquin	3	--	--

SOURCE

*CCLD: California Community Care Licensing Divisionviolation_citations2026-05-30Updated weekly

FAQ

Frequently asked questions

Answers based on public CCLD data and regulation text. May not reflect recent changes.

What is a false or misleading statement violation in an RCFE?

Title 22, Section 87207 prohibits California RCFEs from making or spreading false claims about their facility or services. This rule ensures residents and families make decisions based on accurate information. Operators must carefully review all marketing materials, website descriptions, and verbal claims for complete accuracy before sharing them with the public.

How common are false statement citations in California assisted living?

As of recent data, 98 California RCFEs were cited for this violation. This represents 0.74 percent of facilities. The state classifies this as a Type A citation because misinformation poses a direct and immediate risk to residents. Most citations occur in Los Angeles and Orange counties.

What happens if an RCFE is cited for false or misleading statements?

The California CCLD issues a Type A citation when an operator makes false claims about their community. Type A citations carry higher civil penalties than Type B deficiencies. The facility must submit a plan of correction and remove the misleading information immediately. Failure to act can lead to additional follow-up visits from Licensing Program Analysts.

How do I fix or prevent a false statement citation?

Audit all brochures, website content, and advertising to ensure claims match your actual services and license capacity. Train staff to give accurate information during facility tours. Ensure no one promises medical care or specialized memory care unless the facility is explicitly licensed for it. Regular reviews of your public-facing materials prevent accidental misrepresentations.

Does a false statement citation affect my RCFE license?

Yes. Repeated or severe violations of Health and Safety Code section 1569.44 and Title 22 can trigger increased CCLD oversight. The state may place your facility on probation or revoke your license if misleading statements continue. Correct the issue promptly to protect your license status.

Related violations

Other citations in this regulation family

This information is educational and does not constitute legal advice. Consult a licensed residential care compliance consultant for guidance specific to your facility. Citation data is sourced from California Community Care Licensing Division public records and is refreshed regularly.

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