Complaint·February 27, 2023

On 02/27/2023 At 1:00 PM Licensing Program Analyst (LPA) A. Curry conducted an unannounced subsequesnt complaint inspection to deliver the finding to the above allegation. LPA met with site supervisor, Huong Hyunh, to explain the purpose of today’s inspection. The LPA previously toured the facility, made observations, and conducted interviews with staff and children. The allegation is facility staff yells at daycare children. During the course of the investigation, interviews with staff and children indicated that children are affected by a staff member’s loud voice. Although the staff member does not use an elevated voice as a form of punishment, children are intimidated and showed signs of sadness. Based on the LPA’s interviews and observation the preponderance of evidence standard has been met. Therefore the above allegation is found to be SUBSTANTIATED. An exit interview was conducted, appeal rights were given, and a copy of this report was provided to site supervisor Huong Hyunh.