Incident investigation·August 15, 2024

On August 15, 2024 at 3:15pm Licensing Program Analyst (LPA) Indira Loza met with Director Yanci Lucero to continue an investigation for a self reported unusual incident received in the Oakland Regional Office on July 18, 2024. Present during the visit were 18 school-age children and 6 fingerprint cleared staff. LPA toured the center for a health and safety check. LPA conducted staff and children interviews which revealed that the a staff person had grabbed several children by their wrists, squeezed their arm, and pulled the children. Interviews also stated that the same staff person would withhold food and would hold children by their wrist if they were not listening. Therefore, California Code of Regulations (CCR) 101223(a)(3) is being cited with a Type A deficiency. LPA informed the Director to provide a copy of this licensing report dated 8/15/2024 that documents one Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. See LIC809-D for deficiency. Exit interview conducted. A copy of the report and appeal rights provided to Director Yanci Lucero. Notice of Site Visit provided and must remain posted for 30 days.