Incident investigation·January 22, 2025

On 1/22/2025 Licensing Program Analyst (LPA) Morgan Pringle conducted a case management visit for an incident that occurred on 10/16/2024. Present during the inspection were four (4) staff members. No children were present during the visit. On 10/16/2024 an incident was self reported by the facility stating a grandparent came to pick up a child from the facility who was not listed as an authorized representative. Facility staff stated the child is a younger sibling of a child that was previously enrolled in care and the grandparent was listed as an authorized representative for the older sibling. Staff stated that the parent was immediately called to verify that the grandparent was supposed to pick the child up for the day and the parent confirmed that to be true. Staff informed the parent that the grandparent needed to be placed as someone who is allowed to pick up the child on the child's emergency form. The child's parent made the correction the next day the child was in care. No deficiencies were cited during LPA's visit. A notice of site visit was given and must remain posted for 30 days. Exit interview was conducted with facility staff Michelle McGregor.