complaint·February 4, 2022

On 02/4/2022 at 9:30AM Licensing Program Analysts (LPAs) Ashley Curry and Monica Mathur conducted an unannounced subsequent complaint investigation and was greeted by Teacher Sharon. Director Lam was not present but arrived 30 minutes later. The above allegation was discussed. The LPAs toured the facility, reviewed facility records, and conducted interviews with the director, staff, and children. The allegation is that a staff member hit a child causing injury. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. This allegation is Unsubstantiated. No deficiency was cited for this allegation, however director was reminded that personal rights of children must not be violated. . Exit interview was conducted, appeal rights were given, and report was reviewed by facility representative Eng Lam. Notice of site visit was given.