Public Record
Primrose School of Pleasanton
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About this facility
Operating details and county context
Operating details
- Capacity
- 35 children
- Phone
- (925) 600-7745
- Address
- 7110 Koll Center Parkway
- Licensed since
Alameda County context
1,746*CCLD
Total facilities
2.5*CCLD
Avg citations
5.6*CCLD
Avg visits
1.2*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
8 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2024
- 101439.1(f)Type B
INFANT CARE CENTER SLEEPING EQUIPMENT
101439.1 Infant Care Center Sleeping Equipment (f) Cribs shall be free from all loose articles and objects, including blankets and pillows. LPA Breaux noticed during the health and safety tour, that a blanket was in an infant's crib while sleep. Which poses a potential health, safety or personal rights risk to persons in care.
2023
- 101223(a)(3)Type A
PERSONAL RIGHTS
101223(a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature... This requirement was not met as evidenced by: Staff inappropriately handled a child while in care. This poses a potential risk to the health and safety of the children in care.
- 101170(e)(1)Type A
CRIMINAL RECORD CLEARANCE
101170 - Criminal Record Clearance: (e) All individuals subject to a criminal record review shall prior to working, residing, or volunteering in a licensed facility; (1) Obtain a criminal record clearance or a criminal record exemption as required by the Department. This requirement was not met as evidenced by: LPAs observed four staff members present to have no eligible clearance which is an immediate health, safety, and personal rights risk to children in care.
- 101416.5(b)(1)(A)Type B
101416.5 Staff-Infant Ratio: (b) there shall be a ratio of one teacher for every four infants in attendance. (1) An aide may be substituted for a teacher when all of the following is met. (A) There is a fully qualified teacher directly supervising no more than 12 infants. This requirement was not met as evidenced by:LPAs observed 14 infants in the care of one fully qualified teacher and two aides which poses a potential risk to the health, safety, and personal rights to children in care.
- 101229(a)(1)Type A
RESPONSIBILITY FOR PROVIDING CARE AND SUPERVISION
101429(a)(1) Responsibility for Providing Care and Supervision for Infants (a) In addition to Section 101229, the following shall apply(1) Each infant shall be constantly supervised and under direct visual observation and supervision by a staff person at all times. This requirement was not met as evidenced by:Based on interviews, it was stated they are not providing 100% visual supervison at all times to children in care which poses an immediate health and safety risk to children in care.
- 101416.5(b)(1)(a)Type A
101616.5 Teacher-Child Ratios There shall be a ratio of one teacher to every three infants in attendance. (1) An aide as specified in Section 101216.2 may be substituted for a teacher when all of the following criteria are met: (A) A fully qualified teacher as specified in Sections 101616.2(a) and (c) is directly caring for and supervising no more than three infants; and has overall responsibility for supervising a total of no more than 12 infants, with the assistance of three aides as specified in Section 101616.5(b)(1)(B). This requirement is not met as LPA obsevered and files reviewed that staff was not quaified. Therefore this poses a potential health and safety risk to children in care.
- 101438.1(4)(a)Type A
101438.1(4)(a) When infants are in care, the diaper-changing area, where residue is splashed, shall be washed and disinfected after each diaper change. (a) The immediate floor and wall areas shall also be kept clean. Base on observation of the current condition of the diaper changing area,the facility did not ensure this area was clean, which poses an immediate risk to the health and safety to children in care. This is an potential risk to the Health and Safety or personal rights to persons in care.
- 101238(a)(1)Type A
BUILDINGS AND GROUNDS
101238(a)(1) Building & Grounds. The child care center shall be clean, safe, sanitary & in good repair at all times to ensure the safety and well-being of children, employees and visitors. (1)The licensee shall take measures to keep the center free of flies, other insects, and rodents. Base on observation of the current condition of the diaper changing station this standard was was not met. This is an potential risk to the Health and Safety or personal rights to persons in care.
Inspection record
17 visits on record since 2022. Most recent on 2025-03-12.
4 routine inspections, 8 complaint visits. 2 complaints on record, 5 of 2 substantiated.
- InspectionNo citationsRead inspector’s narrative
- Other1 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type ARead inspector’s narrative
- Other1 Type A · 1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint2 Type ARead inspector’s narrative
- Complaint2 Type ARead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
8 citations across the record on file
Nearby
Other licensed daycares in Pleasanton
FAQ
Common questions about this facility
Is Primrose School of Pleasanton licensed in California?
Yes, Primrose School of Pleasanton is currently licensed in California. It has been licensed since 2014.
How many citations does Primrose School of Pleasanton have?
Primrose School of Pleasanton has 8 citations on record: 6 Type A (more serious) and 2 Type B citations. It has received 17 visits (4 inspections, 8 complaint visits, 5 other visits).
When was Primrose School of Pleasanton last inspected?
Primrose School of Pleasanton was last inspected on March 12, 2025 (about 1 year ago). California CCLD typically inspects licensed childcare facilities annually or following a complaint.
What type of childcare is Primrose School of Pleasanton?
Primrose School of Pleasanton is a Child Care Center (CCC), which is a facility-based program typically serving larger groups of children with multiple staff members with a licensed capacity of 35 children. It is located in Pleasanton, Alameda County, California.
How does Primrose School of Pleasanton compare to other daycares in Alameda County?
Primrose School of Pleasanton has 8 citations. The county average is 2.5 citations per facility. There are 1,746 licensed childcare facilities in Alameda County.
Does Primrose School of Pleasanton have any serious violations?
Primrose School of Pleasanton has 6 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to children. Review the inspection timeline above for details on each citation.
Has Primrose School of Pleasanton had any complaint inspections?
Primrose School of Pleasanton has received 8 complaint-triggered inspections. 5 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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