complaint·February 5, 2026

The facility confirmed that during project time C1 was not following directions and had a toy in their mouth. S5 then removed the toy from the child’s mouth, physically directed the child to sit, and raised their voice at C1. It was reported that staff in nearby classrooms heard the yelling and entered the classroom to check on the situation. The facility representatives reviewed and provided LPAs with video footage of the incident. Following the incident, the facility has terminated S5's employment and reminded all staff of the children’s personal rights. Based on reports C1 appeared to be scared and crying during the incident. The allegations noted above are thus found to be SUBSTANTIATED, meaning the allegations are valid because the preponderance of the evidence standard has been met. LPAs Medrano and Campos informed the facility representative, Amanda, that this report dated 02/05/26 documents one Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care. Also, LPAs Medrano and Campos informed the facility representative to provide a copy of this licensing report dated 02/05/26 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.