complaint·February 24, 2023

On February 24, 2023 at approximately 2:15 pm Licensing Program Analyst (LPA) Lorraine Dacanay Breaux arrived unannounced for the initial complaint investigation. On arrival, there were 28 children (preschool age) and 9 (nine) staff present, 5 (five) qualified teachers and 4 (four) aides/assistants, the director was on vacation LPA met with designated staff, YonkYong No. LPA toured the facility with the director and confirmed the census and teacher count. LPA collected documentation and delivered the finding for the above allegation during the visit. Based on interviews conducted, observation of teachers/children ratio, staff files reviewed the complaint is UNSUBSTANTIATED, meaning it cannot be proven or disproven that "unqualified staff providing care and supervision to daycare children". Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. This facility representative was provided a copy of this report and appeals, and the signature on this form acknowledges receipt of these rights, An exit interview was conducted with the facility representative, YonkYong No and a Notice of Site was provided and must be posted for 30 days.