complaint·March 4, 2026

On 3/4/26 at 11:10am, Licensing Program Analyst (LPA) Briana Plumboy met with Licensees Susana Ibanez and Maria Olvera Dominguez to deliver the finding of an complaint filed regarding an allegation of personal rights. Present for the inspection was both licensees, assistants A2 and A3, 4 infants, and 3 preschool age children in care. Based on interviews conducted, record reviews, file reviews, and observations, there was a child in care who bit another child in care during nap time. Since the incident, licensees have developed and implemented nap time practices for their facility. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED. A notice of site visit was given and must remain posted for 30 days. Appeal Rights were given and discussed. An exit interview was conducted with licensees Susana Ibanez and Maria Olvera Dominguez.