complaint·September 22, 2021

On 9/22/2021 Licensing Program Analyst (LPA) Aruna Sridharan met with licensee Chong Cable to to deliver the complaint findings for the above allegations. It was alleged that infant's diapering needs were not met. The child had dry poop in the diaper area. LPA Sridharan interviewed licensee and multiple parents of infants. Three of three parents stated they have no concerns regarding diaper needs of their infants. The second allegation was about not providing appropriate accommodations to infant. The infant had cat hair in the mouth. During the interview, licensee stated that she places the infant on the area rug in the living room. Licensee explained she vacuums frequently to keep the area rug clean. LPA Sridharan conducted inperson inspection to observe the facility, the area rug for cat hair and found the floors clean. The information gathered throughout the course of this investigation was not sufficient enough to support or dismiss the above allegations. Therefore, the finding for the above two allegations were determined to be UNSUBSTANTIATED. An exit interview was conducted in which the report was reviewed and discussed with licensee. Appeal rights were discussed and a printed version was given to licensee.